Privacy Policy

1. Introduction

Vidcraft ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and profile picture from your Google account when you sign in
• Content: Video scripts, media files, project data, and other content you create or upload
• Payment Information: Billing details processed securely through Stripe (we do not store full card numbers)
• Communications: Feedback, support requests, and other messages you send to us

2.2 Information Collected Automatically

• Usage Data: Features used, actions taken, time spent, and interaction patterns
• Device Information: Browser type, operating system, device identifiers, and IP address
• Cookies: Session cookies for authentication and analytics cookies for service improvement

2.3 Third-Party Integrations

When you connect your YouTube channel, we access channel statistics and video metadata as authorized by you through Google's OAuth system. We only request permissions necessary for the features you use.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Generate AI-powered content based on your inputs
• Analyze usage patterns to enhance user experience
• Send service-related communications and updates
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. AI Processing

Your content may be processed by AI services (including Anthropic Claude, OpenAI, and Groq) to generate scripts, analyze thumbnails, and provide other AI-powered features. These providers process data according to their respective privacy policies. We do not use your content to train AI models beyond what is necessary to provide the Service.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties that help us operate the Service (hosting, analytics, payment processing)
• AI Providers: To process your content and generate AI-powered features
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Storage and Security

Your data is stored on secure servers provided by Supabase and AWS. We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit (TLS) and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure backup and disaster recovery procedures

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@vidcraft.net

9. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings, though some features may not function properly without essential cookies.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.